We are proud of both our testing facility and our fast first-response resolution rates in the UAE. With a first-class service, our pre and post sales Technical team is always on hand to assist and guide tradesmen through installation by providing installation videos and technical sheets – with an impressive average 23 minute response rate to technical queries.
Our in-house product testing facilities in both our Sanipex Academy and Jebel Ali Global Distribution Centre replicate various environments to accurately demonstrate product performance in line with different scenarios. Such instances include recreating the various pressures, temperatures and flow rates to give you confidence in the functionality of our products across a range of systems. Our Sanipex Academy also hosts half or full day training camps for contractors to gain technical familiarisation of our products for when out in the field; such as upgrading a manual actuator to touchless flush plate and setting up a variety of shower systems.